Monday, March 7, 2016

how to fix zone alarm 1619 error

Cause: An corrupted download of an additional installer. You need to reset the installation process by clearing the temp folder.

Solution:
1. Go to C:\Users\<username>\AppData\Local\Temp\{907A1104-E812-4b5c-959B-E4DAB37A96AB}
Look for this folder and delete it, NOT the temp folder mind you, the folder within the temp folder is the one you're deleting. Considering that this is the temp folder for your account, you can most likely just select everything within the temp folder and delete it all. If something pops up telling you you cannot delete one of the files press skip, because that/those files are currently still in use.

***Keep in mind that if you're on a standard user account, that these files may be located within the administrator's temp folder instead. ***

2. After you've cleared the temp folder attempt to run the installer again. It should work, it did for me.